Job Description
Our mission at Marston’s is to have “Pubs to Be Proud Of” and we’re 100% committed to achieving this.
2021 saw a change of CEO, following the partial sale of our Brewery in 2020. By selling a stake in the brewery business, a new joint venture was created, Carlsberg Marston’s. So, we’ve been through period of huge change and we’re now in a position to grow and transform the business, with the best possible people we’re able to attract to join us on this very exciting journey.
Our commitment to our colleagues is underpinned by a very clear set of values and behaviours and we put these at the heart of everything we do. These makes it the very special place that Marston’s is known to be.
We are Guest Obsessed- we put our guests first always, aiming to delight them when they’re in our pubs
We Raise the Bar- we’re committed to each other, the business and to being the best version of ourselves
We will Grow- we challenge ourselves and each other, to ensure we’re always being the best we can possibly be.
We are looking for a candidate who is passionate about people development, personally driven and someone who strives for greatness. In this entry level training role, you will be involved in a wide variety of activities including delivery of training sessions for our new opening pub teams that range from on-site training, classroom-based delivery and one to one development sessions.
You should enjoy a guest-based role and thrive on building relationships within teams, be a confident public speaker and a natural coach. Supporting our ambitious CapEx investment programme this role will give the candidate the opportunity for a truly field based role, supporting a variety of sites up and down the country.
The nature of the openings role means there will be an expectation to travel and stay away from home from time to time, to ensure our teams are fully prepared for a successful opening. So a driving licence and a wheely suitcase are both essential!
Is this the job for you and will you enjoy life at Marston’s?
- Delivery of pre-opening training sessions to a consistently high standard and provide support post opening to our pub teams
- Happy to work in a team or on your own from one opening to the next
- Passionate about the Hospitality industry with a strong interest in creating pubs to be proud of through driving standards or service
- Natural talent for coaching & developing teams to help raise the standards we deliver to our guests by training our teams to be the best in the business
- Experience of working within hospitality preferred (Kitchen or Front of House)
- Ability and confidence to call things that are not up to the standard we expect from our teams
- Understanding and/or the ability to use and learn new app-based systems
- Confident communicator to be able to liaise with multiple departments within the business
- Delivery of feedback on effectiveness of sessions
- Influencing and challenging stakeholders inside and outside of the training team
- 1 on 1 training and mentoring with senior team members in pub on their leadership skills
- Quick thinker and problem solver to deal with issues as and when they happen during pre & post opening
- Able to travel nationwide and have access to your own vehicle
What you’ll get from us…
- Various tools to improve/advise on physical, emotional and financial wellbeing
- Discounts on many high street and on-line retailers through via a variety of channels
- Recognition/Reward system that allows people to be awarded ‘points’ which can be used to purchase goods/digital gift vouchers
- Various wellbeing support services, such as a completely confidential 24/7 telephone helplines and access to online services
- The provision of up to 6 counselling sessions will be offered, as part of our wellbeing support services
- 25 days annual leave plus bank holidays with the ability to buy and sell holiday
- 20% off in Marston’s pubs and accommodation through our Privilege Card
- Marston’s Rewards Programme (discounts with major retailers)
- Company Contributory Pension Scheme
- Generous Car Allowance
Apply for role
We’ve been running pubs and brewing beer in one form or another for more than 185 years – a heritage that we’re incredibly proud of!
Today we operate more than 1,400 pubs, bars and hotels which is our complete focus.
As a business, we strive to bring people together, creating happiness in our pubs and bars, and delivering more experience through our vast range of beers and drinks.
But it’s the passion of our 9,000 people that sets us apart from others, working together to create happy, memorable and meaningful experiences for our customers and stakeholders, every day.