Kitchen Skills Trainer - Signature

Job Description

Due to an exciting period of growth we are now looking for a Kitchen Skills Trainer to join the Signature Training Team within Marston’s. This is a great opportunity to join an established, high performing training team aligned to the Signature brands.

What is signature?

We think our pubs are how pubs should be….

• Pubs for quality time. A stopping places. Somewhere to slow down and unwind with friends and family (and the dog!)
• To meet, eat, drink and chat……Our philosophy is simple, we look for every opportunity to wow and surprise our guests by focusing on the little moments that matter.
• Food……Proper, authentic pub food is what we do. Think delicious plates of comforting favourites, with delightfully modern twists. Our guests are always made to feel welcome, whether having a beer and nibbles in the bar, or enjoying a leisurely meal in the dining area.
• Drink……An anthology of crafted cask ales adorns the bar, juggling with expertly distilled gins, velvety reds, crisp whites and soft pinks. Our teams are experts – from the perfect Pornstar Martini to an informed recommendation on the Cask Ale range.

We are looking for a candidate who is passionate about people development, personally driven and someone who strives for greatness.

In this role you will be involved in a wide variety of activities including the development and execution of training material for our pub teams, ranging from on-site training, classroom-based delivery and one to one development. You should enjoy a customer-based role and thrive on building relationships within teams, be a confident public speaker and a natural coach.

The Role:

• Help our pubs meet food quality, speed of service & overall satisfaction targets through designing and delivering innovative training solutions.
• Providing effective and consistent support to Marston’s pubs teams.
• Pre-opening training is a large part of this role, you will be expected to deliver training to new and existing team members for up to 3 weeks.
• Supporting the food development team with menu launches and ensure food quality is the primary focus for our chefs.
• Liaising with key stakeholders with regards to the kitchen team’s progress
• Deliver key KPI’s on a monthly basis
• Extensive travel is an integral part of the position and will require you to travel across our pub estate.
• The role works closely with the FOH trainers, so it is important you understand the guest journey and how to influence this from our kitchens.
• Promote the Marston’s career path.
• The role will involve different delivery methods including on-site training, classroom based and webinars.

Key attributes:

• Passionate about learning and development, with a keen interest in people’s personal development
• Strong organisational skills and project management/time management skills
• Quick thinking and versatile
• Proven experience in hospitality/retail industry
• Proven experience working in a commercial kitchen
• Can motivate and inspire high performers and engage with those who need further support.
• Must be flexible to work regular evenings, weekends and overnight stays in line with the nature of the business.
• Be able to work individually and work collaboratively with others.
• Good understanding of all Microsoft packages
• Confident in presenting to small and large groups of delegates.
• Great communication skills, interpersonal skills and a passion for customer service.
• Able to travel nationwide and has access to own vehicle.

Extensive travel will require you to have independent transport and a driving license.

 What You Get in Return:

• 25 days annual leave plus bank holidays with the ability to buy and sell holiday.
• 20% off in Marston’s pubs and accommodation through our Privilege Card.
• Marston’s Rewards Programme (discounts with major retailers)
• Company Contributory Pension Scheme
• Generous Company Car Allowance